We're not just here to help animals. A large part of what we do is helping people with animal-related issues. Please click on a topic above for more information.PLEASE NOTE: WE ARE NOT OPEN TO THE PUBLIC AT THIS TIME so please email or leave a message on our voice mail and we will do our best to assist you quickly.
Paws in Need
If you should find yourself in a situation whereby you're not able to afford cat litter or food, or dog food, and especially if you're considering surrendering your pets because of it, please give us a call. Thanks to our generous donors, we often have enough to share and would rather do that than accept your pet into our adoption program. This is meant to be short term assistance.
No More Litters
This program is funded by generous donations and grants for low income families to get their dogs/cats spayed/neutered at a reduced cost. If you are on some sort of state public assistance, please bring your most current determination letter and payment (Cost is $20 per cat/$50 per dog (either sex) plus any donation you are able to make) with you to apply for this program. Your additional donation will help us continue to fund this program for the benefit of others. Applications can be submitted by appointment- please call 715-258-2545. You can download and print the forms here to fill out and bring in. If you have any difficulties with the forms, please call for assistance!
Surrendering your animal for re-homing
Please note: Surrendering YOUR animal is not the same as bringing in a stray animal. If you have FOUND an animal, please go to this page.
THERE IS OFTEN A WAITING LIST TO SURRENDER A CAT, AND MAY BE ONE TO SURRENDER A DOG. YOU MUST CALL AHEAD FOR AVAILABILITY AND AN APPOINTMENT.
If you are considering giving up a pet, please read the following and feel free to email or call to our facility, if necessary. Our #1 goal on this topic is to keep your animal in your home, as a cherished member of your family, but we realize that is not always possible. We usually ask questions prior to scheduling intake, so please be patient with our process and maybe we can find a way to help.
Many pets are relinquished every year because of medical issues. Please keep in mind that medical issues often do not improve upon introduction to the stressful environment of the animal shelter. Sometimes we are able to help, but often, because of the extra stress they are under, recovery is impossible. The best place for your pet to recuperate from illness or injury is in the home they are accustomed to.
Another common reason for surrendering pets is behavioral problems. These can often be fixed or trained away. Please don't give up on your pet when a bit of effort is all that's called-for! You love him, and you're the best person for this job. We can help with websites, expert referrals, training advice, and printed materials to help you make it work.
If you're hoping to surrender an animal because it is aggressive, vicious, unpredictable, dangerous, or extremely or fatally ill, we urge you to contact your own veterinarian and arrange for euthanasia services. That is a more kind and appropriate choice than surrendering an animal to the shelter and causing it (and you) the stress of the intake process.
If you have to move and can't take your pets- please allow yourself plenty of time to find homes for them. The best place is with a trusted friend or family member. If this is not possible, they can usually be brought to HSWC, but please give us as much notice as possible. Occasionally, we have a waiting list.
If you must surrender your pet:
Please call ahead to make an appointment. This will allow us to make sure we have a spot for your pet, and get it ready for him.
Please bring ALL available veterinary records and information.
Your pet's food, bedding, and other care items will help him feel more comfortable with us.
If you're bringing a dog or a cat, please print out one of the Personality Profile forms below, fill it out, and bring it with you. This will streamline the process and tell us more about your pet so we may find it an appropriate home.
Be prepared with cash or a checkbook. We ask a Surrender Donation of $30 per cat, $50 per dog, $100 per litter. Donations are voluntary, but highly encouraged. An average stay in our facility is over 4 weeks. Between daily care, food, and veterinary bills, we spend much more on each animal than we could ever recoup in adoption fees.
Small Animal Surrenders: Please bring all cages, bedding, water bottles and food. We don't always have appropriate accomodations for them!